Customer Service

Feedback

Are you the...

Sponsor

Visa Applicant

Which city and country is the visa applicant from?

1. How did you hear about Hong Kong Visa Services?

Google search

InvestHK website

Referral

Facebook

Instagram

Other, please state in the below field.

2. If you have selected 'Other' in question 1, please state.

3. What services did you use Hong Kong Visa Services for?

Employment visa application

Employment visa extension

Employment visa change of sponsor

Investment visa application

Investment visa extension

Dependent visa application

Dependent visa extension

Visitor/ Transit visa application

Visitor visa extension

Language courses enrolment

4. Our consultants are knowledgeable and professional?

Strongly agree

Somewhat agree

Agree/ Disagree

Somewhat disagree

Strongly disagree

5. How would you rate the consultation and service fees charged by Hong Kong Visa Services?

Too expensive

Reasonable

Underpriced

6. As per your most recent experience with Hong Kong Visa Services, how satisfied are you with the services that you have received?

Very satisfied

Somewhat satisfied

Neutral

Dissatisfied

Very dissatisfied

7. If you are not totally satisfied with the services that you recieved, please describe your reason(s) why?

8. How likely will you use Hong Kong Visa Services as your visa application agent/ consultant again?

Very likely

Probably

Maybe

Probably not

Definitely not

Not required

9. Would you recommend Hong Kong Visa Services to others?

Definitely

Probably

Maybe

Probably not

Definitely not

10. We would appreciate if you could write us a short comment about your overall experience with Hong Kong Visa Services. Suggestions for future improvements on our services are also welcome!

11. You agree that Hong Kong Visa Services may publish your name, your website, comments and feedback stated in this survey form, on the Hong Kong Visa Services website, as your testimonial.

Yes

Thank you for submitting your feedback to Hong Kong Visa Services!